0. Factory Physics?
The Short Answer / The Long Answer / An Overview of the Book
Part I: THE LESSONS OF HISTORY
1. Manufacturing in America
Introduction / The American Experience / The First Industrial Revolution / The Second Industrial Revolution / Scientific Management / The Rise of the Modern Manufacturing Organization / Peak, Decline, and Resurgence of American Manufacturing / The Future
2. Inventory Control: From EOQ to ROP
Introduction / The Economic Order Quantity Model / Dynamic Lot Sizing / Statistical Inventory Models / Conclusions
3. The MRP Crusade
Material Requirements Planning—MRP / Manufacturing Resources Planning—MRP II / Enterprise Resources Planning and Supply Chain Management / Conclusions
4. From the JIT Revolution to Lean Manufacturing
The Origins of JIT / JIT Goals / The Environment as a Control / Implementing JIT / Total Quality Management / Pull Systems and Kanban / Goodbye JIT, Hello Lean / The Lessons of JIT/Lean and TQM/Six Sigma
5. What Went Wrong?
The Problem / The Solution / Scientific Management / The Rise of the Computer / Other "Scientific" Approaches / Where to from Here?
Part II: FACTORY PHYSICS
6. A Science of Manufacturing
The Seeds of Science / Formal Roots / Strategic and Operational Objectives / Models and Performance Measures / A Methodology for Improvement / Conclusions
7. Basic Factory Dynamics
Introduction / Definitions and Parameters / Simple Relationships / Labor-Constrained Systems / Conclusions
8. Variability Basics
Introduction / Variability and Randomness / Process Time Variability / Causes of Variability / Flow Variability / Variability Interactions—Queueing / Effects of Blocking / Variability Pooling / Conclusions
9. The Corrupting Influence of Variability
Introduction / Variability Laws / Flow Laws / Batching Laws / Cycle Time / Performance and Variability / Diagnostics and Improvements / Conclusions
10. Push and Pull Production Systems
Introduction / Perceptions of Pull / The Magic of Pull / CONWIP / Comparisons of CONWIP with MRP / Comparisons of CONWIP with Kanban / Conclusions
11. The Human Element in Operations Management
Introduction / Basic Human Laws / Planning versus Motivating / Responsibility and Authority / Summary
12. Total Quality Manufacturing
Introduction / Views of Quality / Statistical Quality Control / Six Sigma / Quality and Operations / Quality and the Supply Chain / Conclusions
Part III: PRINCIPLES IN PRACTICE
13. A Pull Planning Framework
Introduction / Disaggregation / Forecasting / Planning for Pull / Hierarchical Production Planning / Conclusions / Appendix 13A: A Quota-Setting Model
14. Shop Floor Control
Introduction / General Considerations / CONWIP Configurations / Other Pull Mechanisms / Production Tracking / Conclusions / Appendix 14A: Statistical Throughput Control
15. Production Scheduling
Goals of Production Scheduling / Review of Scheduling Research / Linking Planning and Scheduling / Bottleneck Scheduling / Diagnostic Scheduling / Production Scheduling in a Pull Environment / Conclusions
16. Aggregate and Workforce Planning
Introduction / Basic Aggregate Planning / Product Mix Planning / Workforce Planning / Conclusions / Appendix 16A: Linear Programming
17. Supply Chain Management
Introduction / Reasons for Holding Inventory / Managing Raw Materials / Managing WIP / Managing FGI / Managing Spare Parts / Multiechelon Supply Chains / Conclusions
18. Capacity Management
The Capacity-Setting Problem / Modeling and Analysis / Modifying Existing Production Lines / Designing New Production Lines / Capacity Allocation and Line Balancing / Conclusions / Appendix 18A: The Line-of-Balance Problem
19. Synthesis—Putting It All Together
The Strategic Importance of Details / The Practical Matter of Implementation / Focusing Teamwork / A Factory Physics Parable