Part I. THE FUNDAMENTAL FORCES OF NONVERBAL COMMUNICATION
1. Nonverbal Communication and Language: Distinctions and Connections
Defining Nonverbal Communication / Differences Between Verbal and Nonverbal Communication
2. The Body Codes of Nonverbal Communication
Physical Appearance / Kinesics / Oculesics / Proxemics / Haptics
3. The Contextual Codes of Nonverbal Communication
Vocalics / Macroenvironments / Microenvironments / Chronemics / Olfactics
4. Cultural Cues: Nonverbal Communication in a Diverse World
Cultural Differences in Nonverbal Communication Codes / Locating and Defining Culture / Dimensions of Culture / The Practical Benefits of Understanding Intercultural Communication Differences
5. Gender, Sex, and Nonverbal Communication
Similarities between the Sexes / Biological Sex Differences: The Nurture of Nature / Gender Differences: Cultural Explanations / Sex Differences (and Similarities) in Nonverbal Behavior / Remediation of Sexism
Part II. AFFECTIVE EXCHANGES: Feelings and Nonverbal Communication
6. Nonverbal Communication of Emotion
The Basic Characteristics of Emotion / The Genetic Origins of Emotional Communication / Socialization, Culture, and Emotional Expression / Nonverbal Channels of Emotion / Communicating Human Emotions / Emotion as Communication
7. Communication and Stress: Nonverbal Reactions to Arousal and Anxiety
Arousal and Mood / Communication Anxiety, Apprehension, and Avoidance / Touch Avoidance / Technology, Overarousal, and Stress
8. Immediacy and Nonverbal Communication
Components of Nonverbal Immediacy / Antecedents of Immediacy / The Direct Effects Model of Immediacy
9. Nonverbal Communication of Intimacy and Affection in Close Relationships
The Dimensions of Intimacy / Verbal and Nonverbal Intimacy / Cognitive Valence Theory / Paradoxes of Intimacy
Part III. IMPLICIT INFLUENCE: Nonverbal Cues of Persuasion, Deception, and Power
10. Influencing Others through Nonverbal Communication
Influencing Attitudes and Changing Behaviors / Selling Ourselves / Ethics in Persuasion
11. Concealing and Revealing: Deception and Its Detection through Nonverbal Cues
Defining Deception / Signs of Deception / Toward a Theory of Deceptive Behavior / Deception Detection / Imagining a World without Deception
12. Positions of Power: The Nonverbal Communication of Control, Power, and Status
Physical Appearance / Kinesics / Oculesics / Proxemics / Haptics / Vocalics / Chronemics / Environment / Artifacts / Immediacy / Power Principles