Home / Back to disciplines / Request exam/desk copy / Purchase / View cart / Checkout
|
Home / Back to disciplines / Request exam/desk copy / Purchase / View cart / Checkout
|
 Oral Communication Skills, Choices, and Consequences, Second Edition
Kathryn Sue Young and Howard Paul Travis
The second edition continues to be an affordable, accessible, concise— yet comprehensive—guide to acquiring oral communication skills. Superb examples engage students to think about the choices and consequences of their communication. Written in an informal, entertaining style, the book invites students to participate in becoming more effective communicators in family, social, and career settings. Critical thinking is a key component throughout the discussions. New to this edition are Ethical Considerations, exercises that challenge the reader to make ethical choices. Critical Thinking, Choices and Consequences, Reality Check, and Try It! exercises also encourage students to apply the authors’ practical suggestions for improving communication skills. Professional Perspectives appear throughout the chapters and raise thought-provoking issues about the application of communication skills to business situations. Objectives at the start of each chapter and key words at the end map and summarize the content, while a crossword puzzle makes review entertaining. This solid, succinct book provides all the tools necessary to be an effective communicator.
$21.95 list, 265 pages 10-digit ISBN: 1-57766-551-1 13-digit ISBN: 978-1-57766-551-9 © 2008 Instructor materials available here (adopters can contact us for information on how to fully access the site) “The text has all the essentials for a general education speech class, and our students appreciate the ‘no frills’ economy of the book. Oral Communication, 2/E actually has one of the most coherent discussions of persuasive speech techniques I’ve found in any text.” — Karl Payton, LeTourneau University Table of Contents
1. Communicating for Life Why Is Communication Important? / Communication Process / Types of Communication/ Basic Communication Principles 2. Perception The Perceptual Process / Varying Perceptions / Stereotyping / Fact versus Inference / Attributing Meaning / Perception Checking / Perception Related to Self-Concept / Perception Related to Self-Esteem 3. Language Symbols / Denotative and Connotative Meanings / Content and Relationship Levels of Meaning / The Influence of Language / Rhetorical Sensitivity 4. Nonverbal Communication Body Movement—Kinesics / Time Communication—Chronemics / Smell Communication—Olfactics / Touch Communication—Haptics / Paralanguage / Space Communication—Proxemics / Artifacts 5. Communicating Interpersonally Self-Disclosure / Conversation / Listening / Communicating with Technology 6. Conflict and Relationship Stages Conflict-Resolution Styles / Interacting with People Who Use Different Styles / Stages of Relationships / “I” Messages 7. Initial Speech Preparation The Speech Design Process / Step 1: Select a General Purpose / Step 2: Select a Topic / Step 3: Narrow the Topic / Step 4: Finding the Key / Step 5: Writing the Specific Goal Statement / Step 6: Writing the Thesis Statement / Step 7: Audience Analysis 8. Constructing the Speech Step 8: Research / Step 9: Organizing / Step 10: Outlining 9. Presenting the Speech Step 11: Delivery Style, Visual Aids, and Practicing 10. Understanding the Principles of Persuasion Defining Persuasion / Reasonable Goals / Types of Persuasive Speeches / Audience Analysis / Preparing for Persuasion 11. Constructing the Persuasive Presentation Building Block #1: Credibility (Ethos) / Building Block #2: Logical Appeals (Logos) / Building Block #3: Emotional Appeal (Pathos) 12. Interviewing Resumés / Interviews 13. Working in Teams An Effective Beginning / Members’ Needs / Team Contract / Styles of Leadership / Selecting a Leader / Task versus Social Elements of Teamwork / Keeping Proper Records / Motivating Team Members / Planning for Meetings / The Reflective-Thinking Process / Meeting Dos and Don’ts / Types of Group Presentations 14. Final Thoughts Appendix: Writing the Final Report |
