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 Communicating Nonverbally A Practical Guide to Presenting Yourself More Effectively Kathryn Sue Young and Howard Paul Travis Useful knowledge about nonverbal communication is much more than simply recognizing terms and theories. Effective nonverbal communication is an applied skill contributing to perceptions of credibility, trustworthiness, reliability, and professionalism. Nonverbal communication skills are essential for a successful social life and career. Through numerous examples and exercises, this engagingly written, practical guide to nonverbal communication helps the reader recognize the available choices for nonverbal behavior and potential consequences of those choices. The complexity of a diverse workplace brings new subtleties to the concepts that form the foundation of nonverbal communication. Are the messages we are sending and receiving being decoded appropriately? Technology adds another dynamic to nonverbal communication, but the basic skills of using image, space, movement, message delivery, and time to present oneself well remain indispensable in all contexts. The authors outline a number of challenges that test nonverbal competence and encourage readers to embrace the opportunities to hone their nonverbal communication skills.
$17.95 list, 163 pages 10-digit ISBN: 1-57766-538-4 13-digit ISBN: 978-1-57766-538-0 © 2008 Table of Contents 1. The Communication Process and Nonverbal Communication What Is Nonverbal Communication? / The Communication Process / Importance of Understanding Nonverbal Communication / Types of Nonverbal Communication / Functions of Nonverbal Communication 2. Body Type and Image Body Types / Height / Posture / Overall Physical Characteristics 3. Body Movement (Kinesics) Five Kinesic Movements / Applications of Kinesics 4. Personal Objects (Artifacts) Personal Artifacts / Physical Artifacts 5. Personal Space (Proxemics) Intimate and Personal Space / Territoriality 6. How You Say It (Paralanguage) Paralanguage / Misunderstanding with Paralanguage / Technological Challenges 7. Touch (Haptics) Types of Touching / Context of Touching / Sexual Harassment / Cultural Differences 8. Smell (Olfactics) and Taste Effects of Odors / Smell and Taste 9. Time Communication (Chronemics) Monochronic and Polychronic Time / Explicit vs. Vague Specifications of Time / Time Perspectives 10. Nonverbal Communication in the Educational Setting Nonverbal Choices Affect Your Image / Nonverbal Choices Affect the Educational Experience 11. Nonverbal Communication in Interpersonal Relationships Technology / Gender Differences / Peer Relationships 12. Nonverbal Communication in a Professional Setting Interviewing / Office Space / Business Materials / Communicating with Technology / Intercultural Considerations
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