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Leadership

A Communication Perspective, Fifth Edition

Michael Z. Hackman and Craig E. Johnson

Leadership is fundamental to improving groups, organizations, and society—and communication is fundamental to leadership. Leadership is an interactive process through which leaders and followers develop an effective approach to collective goals. Increasing understanding of the leadership process—and the communication involved—enhances the skills of all participants and fosters more effective collaboration.

The newest edition of this thought-provoking, comprehensive text provides the most relevant information from the rapidly expanding fields of leadership studies and communication. Hackman and Johnson weave current scholarship and trends with historical perspectives on leadership. The authors blend theory and practice in their cogent synthesis of topics, including diversity, ethics, power, and influence. New to this edition is a chapter on crisis leadership. The authors also added discussions of bad leadership, shared leadership, storytelling, leadership and information processing, false agreement, organizational learning and trust, altruism, spirituality, and coaching. “Spotlight on Technology” joins two popular end-of-chapter features, “Cultural Connections” and “Leadership on the Big Screen.”


The abundant examples, case studies, self-assessments, research highlights, and application exercises offer multiple opportunities to gain deeper understanding and to hone skills. The authors hope their work will be a catalyst for generating new insights, debating controversial issues, and contributing to the perennial dialogue on leading and following.

Creative Communication

Creative Communication

$39.95 list, 504 pages

10-digit ISBN: 1-57766-579-1

13-digit ISBN: 978-1-57766-579-3

© 2009

Instructor’s Manual available

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Table of Contents

1. Leadership and Communication

Leadership: At the Core of Human Experience / Defining Leadership / Viewing Leadership from a Communication Perspective / Chapter Takeaways / Application Exercises / Cultural Connections: Developing Intercultural Emotional Competence / Spotlight on Technology: Getting the Wires Crossed at Airbus / Leadership on the Big Screen: Elizabeth

2. Leadership and Followership Communication Styles

The Dimensions of Leadership Communication Style / Authoritarian, Democratic, and Laissez-Faire Leadership / Task and Interpersonal Leadership / Follower Communication Styles / Communication Styles and Information Processing / Chapter Takeaways / Application Exercises / Cultural Connections: Leadership Communication Styles in Europe / Spotlight on Technology: Selecting the Most Effective Style for Virtual Leadership / Leadership on the Big Screen: Patton

3. Traits, Situational, Functional, and Relational Leadership

Understanding and Explaining Leadership / The Traits Approach to Leadership / The Situational Approach to Leadership / The Functional Approach to Leadership / The Relational Approach to Leadership / Chapter Takeaways / Application Exercises / Cultural Connections: Are Leadership Theories Culturally Bound? / Spotlight on Technology: E-Mail Overload / Leadership on the Big Screen: Hotel Rwanda

4. Transformational and Charismatic Leadership

The Transformational Approach to Leadership / The Characteristics of Transformational Leadership / Perspectives on Charisma / Chapter Takeaways / Application Exercises / Cultural Connections: Is Transformational Leadership a Universal Concept? / Spotlight on Technology: Wikinomics at Geek Squad / Leadership on the Big Screen: Take the Lead

5. Leadership and Power

Power: The Last Dirty Word? / Power and Leadership / Deciding Which Types of Power to Use / Powerful and Powerless Talk / Empowerment / Chapter Takeaways / Application Exercises / Cultural Connections: A Different View on Power—the South African Concept of Ubuntu / Spotlight on Technology: The Person of the Year Is You / Leadership on the Big Screen: Coach Carter

6. Leadership and Influence

Credibility: The Key to Successful Influence / Compliance-Gaining Strategies / Developing Argumentative Competence / The Leader as Negotiator / Resisting Influence: Defending against the Power of Mental Shortcuts / Chapter Takeaways / Application Exercises / Cultural Connections: Compliance Gaining in China / Spotlight on Technology: Viral Marketing / Leadership on the Big Screen: Rules of Engagement

7. Leadership in Groups and Teams

Fundamentals of Group Interaction / Emergent Leadership / Leadership in Meetings / Group Decision Making / Team Leadership / Chapter Takeaways / Application Exercises / Cultural Connections: Developing a Global Team Charter / Spotlight on Technology: Virtual Teams: East/West Differences in E-Mail Use / Leadership on the Big Screen: Apollo 13

8. Leadership in Organizations

Symbolic Leadership in the Organization / The Power of Expectations: The Pygmalion Effect / Chapter Takeaways / Application Exercises / Cultural Connections: McDonald’s Serves Up a Global Approach to Organizational Culture / Spotlight on Technology: The Instant Messaging Revolution / Leadership on the Big Screen: Enron: The Smartest Guys in the Room

9. Public Leadership

The Power of Public Leadership / Leading Public Opinion through Public Relations / Influencing Audiences through Public Address / Persuasive Campaigns / Collaborative Leadership / Chapter Takeaways / Application Exercises / Cultural Connections: Public Speaking in Kenya / Spotlight on Technology: Political Campaigning Moves into Cyberspace / Leadership on the Big Screen: Good Night, and Good Luck

10. Leadership and Diversity

Managing Diversity—The Core of Leadership / Understanding Cultural Differences / Fostering Diversity / The Gender Leadership Gap: Moving from the Notion of the Glass Ceiling to the Labyrinth / Chapter Takeaways / Application Exercises / Cultural Connections: The Not So Universal Language of Sports / Spotlight on Technology: Men and Women and the Internet / Leadership on the Big Screen: Whale Rider

11. Ethical Leadership and Followership

The Importance of Ethics / The Ethical Challenges of Leadership: Casting Light or Shadow / Components of Ethical Behavior / Ethical Perspectives / Meeting the Ethical Challenges of Followership / Chapter Takeaways / Application Exercises / Cultural Connections: Identifying a Global Code of Ethics / Spotlight on Technology: E-Leader Development / Leadership on the Big Screen: The Lord of the Rings: The Return of the King

12. Leader and Leadership Development

Leader Development: A Lifelong Journey / A Proactive Approach to Leader Development / Leadership Development as an Internal Process / Leadership Transitions / Chapter Takeaways / Application Exercises / Cultural Connections: Leadership Development / Spotlight on Technology / Leadership on the Big Screen: Million Dollar Baby

12. Leadership in Crisis

The Crucible of Crisis / Anatomy of a Crisis / Crisis Leadership / Chapter Takeaways / Application Exercises / Cultural Connections: Caught in the Crossfire / Spotlight on Technology: Dealing with Crisis at Colleges and Universities / Leadership on the Big Screen: Master and Commander: The Far Side of the World