Cheney et al. - Organizational Communication in an Age of Globalization

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Organizational Communication in an Age of Globalization

Issues, Reflections, Practices

George Cheney, Lars Thøger Christensen, Theodore E. Zorn, Jr., and Shiv Ganesh

This new textbook brings organizational communication into the twenty-first century. The text is organized topically, around the most important issues in organizational communication study, and it builds solid bridges between theory and practice. Other themes running through the book are: linkages between internal and external organizational communication, the “disciplinarity” and multidisciplinarity of organizational communication, the globalization of organizational communication, and critical thinking about pressing organizational problems.

Andrews-Baird, Communication for Business and the Professions, 8/E

$55.95 list, 490 pages

10-digit ISBN: 1-57766-271-7

13-digit ISBN: 978-1-57766-271-6

Instructor materials available at www.organizationalcommunication.com

“Organizational Communication in an Age of Globalization makes an important, refreshing, new contribution to the study, teaching, and application of organizational communication. As one of the few textbooks to provide a comprehensive and self-reflexive global perspective on organizational communication, it offers teachers and students new in-sights into the opportunities and challenges of communicating in today’s complex, multicultural organizations.” —Steven May, University of North Carolina, Chapel Hill

“These authors have crafted a must read for students of organizational communication! With an impressive research translation, it covers the field in a way that is practical, timely and, most of all, thought provoking. I recommend it to anyone who wants to understand the central role that communication plays in the ways that organizations build, maintain and change themselves” —Gail Fairhurst, University of Cincinnati

“One of the greatest strengths of this textbook is the multinational, diverse, and outstanding teaching, researching, and practice experiences of the four authors. It is indeed an organizational communication textbook with an international scope. The reading of each chapter has been a relearning experience for me on issues that I have been teaching for many years. Each section in each chapter is discussed with such a depth and novelty in terms of perspectives that I could not stop the reading.” —Federico Varona, San José State University

“This book clearly fills a gap. Cheney et al. have managed to write a highly readable and engaging text that not only presents theory in ways understandable to students but also challenges them to think past already developed solutions to what might be needed in the near future and beyond. The style of writing is captivating and the content is superb!” —Patrice Buzzanell, Purdue University

Table of Contents

1. Introduction

2. Organizational Structure and Process

3. Rationality, Decision Making, and (Ab)Uses of Information

4. Culture, Subcultures, and Organizational Socialization

5. Communicating Identity Individually and Collectively

6. Connecting through Social Relationships and Networks

7. Leadership Old and New: Direction, Coordination, Facilitation, and Inspiration

8. Participation, Teams, and Democracy at Work

9. Power and Control in Organizational Life

10. Encountering, Interpreting, and Managing Conflict: Reconsidering Harmony and Discord in Organizational Life

11. Organizational Change and Change-Related Communication

12. The Meanings and Uses of Organizational Communication Technologies

13. Communicating in Global and Multicultural Contexts

14. Speaking of Ethics and Values in Organizations

15. Analyzing Organizational Communication